Customer service coordinator Work, Jobs in Hutton, Ess (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
6d
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
10d
Service Coordinator
Eclipse Dental Engineering —Rochester
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
4d
Service Coordinator
Channel Commercials PLC —Rochester
- £31,000 - £33,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Life insurance
Quick apply
14h
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
6d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
6d
Import Customer Service Coordinator
CEVALogistics —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Export Sales & Logistics Co-ordinator
PMS International PLC —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- In-person
- Free parking
Quick apply
14h
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
9d
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Solar PV Administrator / Renewables Operations Coordinator
Baltic Electric Ltd —London
- £15 - £20 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Work from home
- Referral programme
Quick apply
10d
Coordinator, Client Services
Disney Entertainment and ESPN Product & Technology —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
Guest Service Coordinator - Thursday - Monday Role 2026
Nomad Temporary Housing —Vauxhall
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- CRM software
- Hospitality
Quick apply
10d
Customer Service Co-ordinator
Liberty Wines —London
- £31,760 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
Quick apply
5d
Customer Service Coordinator - Part Time
Rapport —London
- £19,500 a year
- Part-time
- English
- Hotel
- Front desk
- Employee assistance programme
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
11d
Administrator / Helpdesk Co-ordinator
BidvestNoonan —London
- £17,069.49 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Work from home
Quick apply
5d

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Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Customer communication
Driving Licence
Microsoft Outlook
Stakeholder liaison
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills
Project progress tracking

Full job description

Company Overview

Houghton Group is a growing construction, electrical and renewable contractor delivering high-quality works across Essex and the surrounding counties. We work closely with local authorities, housing associations and commercial clients, providing planned maintenance, retrofit, electrical and renewable solutions.

As our Retrofit division continues to expand, we are looking to recruit an enthusiastic and customer-focused Customer Liaison Officer / Project Coordinator to support the successful delivery of our Delta Retrofit Programme.

This is a varied role that combines resident liaison with project coordinator and plays a key part in ensuring our projects run smoothly from planning through to completion.

The Role

As the Customer Liaison Officer (CLO), you will be the main point of contact for residents throughout their retrofit journey, helping to ensure they are fully informed, supported and confident throughout the programme.

Alongside your customer-facing responsibilities, you will provide vital administrative support to the project team, assisting with planning, coordination and communication to help maintain an organised and efficient delivery programme.

You will work closely with managers, supervisors, surveyors, engineers and clients, helping to coordinate appointments, resolve queries and support the overall delivery of the contract.

This is a pivotal role that requires excellent organisation, communication and people skills while working within a friendly, supportive and energetic team.

Benefits

Paid day off on your birthday.
Additional days holiday for loyalty
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Regular opportunities for further training and personal development.
Biannual staff social events, including summer and Christmas gatherings

Customer Liaison

Act as the primary point of contact for residents throughout the project.
Arrange and coordinate Resident Profile Assessments.
Contact residents to arrange surveys, pre-start visits and installation appointments.
Provide residents with clear information before, during and after works.
Respond professionally to resident enquiries and concerns.
Resolve customer issues wherever possible or escalate where appropriate.
Carry out resident welfare checks where required.
Support customer satisfaction initiatives and gather resident feedback following completion of works.
Maintain positive relationships with residents throughout the programme.

Project Coordinator

Provide day-to-day administrative support to the Project Lead and wider delivery team.
Coordinate appointments and maintain project programmes.
Assist with planning engineers' diaries and site visits.
Update internal systems and project trackers.
Prepare project documentation and support contract reporting.
Support supervisors with site administration where required.
Assist with compiling customer information packs and project documentation.

Essential:

Excellent communication and customer service skills.
Strong organisational and administration skills.
Confident using Microsoft Office (Word, Excel & Outlook).
Ability to prioritise workloads.
Friendly, approachable and professional manner.
Full UK Driving Licence.

Desirable:

Experience within Social Housing.
Experience working within construction or retrofit projects.
Customer Liaison Officer experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

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