Job Title: Scheduling Clerical Assistant - Day work 08.00am - 16.00pm
Reports to: Office Manager
Salary range 28 k – 30 k
We are an expanding company based in the North West of England Working with local and remote teams of technicians
We are looking for a scheduling assistant to assist with the general day to day running of a small but busy business . We operate maintenance teams , on a national basis , providing a duct cleaning service to blue chip clients.
This is a new position due to continued company expansion so we are looking for a highly organised individual who can provide support to our existing clerical staff.
The role will be based at our head offices in Leyland , Lancashire
The applicant would require to demonstrate effective administration skills .
The company vision of the role would be a hybrid role , as customer support , together with the production of customer reports and assistance with work schedules and planned maintenance
The company Essential Skills
Ability to work in a fast moving work environment, demonstrating a high degree of organisation and attention to detail.
Reliable with a high degree of flexibility in respect of making changes to Schedule as and when required or requested.
Demonstrable Time Management skills, with an ability to document and prioritise workloads.
IT skills, including Microsoft office including Word, Excel, outlook and PowerPoint. Excellent telephone manner with a strong sense of Customer service requirements.
Ability to accept responsibility for own work and meeting agreed targets. With a keen desire to deliver high quality work, conveying a positive attitude.
Confident in own ability and desire to sort problems out before escalating to next level.
Ability to meet agreed timescales demonstrating both strong written and verbal communication skills.
Good Team player
Desirable Skills
Commercial awareness.
Customer service focused
Personal Characteristics
Accuracy
Detail orientated.
Work on own initiative.
Excellent organisation skills, flexibility with an ability to multi-task.
Adaptable.
Resourceful.
Education & Qualifications
Minimum Education Requirement
GCSE
Prior experience not required
Desirable
Communication skills necessary for successful completion of role
Good written & verbal skills, majority of communication is with Technicians, Customers and peers.
Effort
Problem Solving Requirements of role
Typically required to find solutions for reasonably complex problems
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Benefits:
Ability to commute/relocate:
- Leyland PR26 7SY: reliably commute or plan to relocate before starting work (required)
Experience:
- Clerical: 3 years (preferred)
Work Location: In person
